Shipping Policy

Thank you for choosing EMARKT! We are committed to providing you with a seamless and reliable shopping experience. Please take a moment to review our shipping policy, estimated delivery timelines, and how to track your order.

1. Shipping Policy

At EMARKT, we collaborate with reputable shipping partners to ensure that your orders are delivered promptly and securely. Orders are typically processed within 2-5 business days following payment confirmation. Please note that processing times may fluctuate based on product availability, order volume, or any operational delays.

2. Delivery Timeframe

We take great pride in offering rapid and dependable delivery. The anticipated delivery window for most orders is between 7 to 14 business days from the date of shipment. This timeline may vary depending on factors such as your geographic location, customs clearance, public holidays, or unforeseen circumstances. Additionally, please be aware that custom orders necessitate an additional 3-5 business days for processing.

3. Order Tracking

To keep you fully informed, we offer tracking services for all shipments. Once your order departs from our warehouse, you will receive a confirmation email containing a tracking number and a link to our tracking page. This allows you to monitor the status and progress of your shipment with ease.

4. Shipping Rates

We provide transparent and competitive shipping rates designed to offer you the best value for your purchase. Shipping costs are calculated based on your delivery address and the weight of the items in your order. You will have the opportunity to review the precise shipping charges during the checkout process before finalizing your order.

5. International Shipping

EMARKT proudly extends its services globally, offering international shipping to customers across the world. Please note that international deliveries may take longer than domestic shipments due to customs procedures and varying shipping regulations. We are not responsible for any additional customs fees or delays that may occur during international transit.

6. Order Confirmation

Upon successful placement of your order and confirmation of payment, you will receive an order confirmation email with all pertinent details regarding your purchase. We kindly ask that you review this email for accuracy and contact our customer support team immediately should any discrepancies arise.

7. Returned Packages

In the event that your package is returned to us, the reason will be clearly marked on the tracking information. Common causes for returned packages include:

  • Incorrect or incomplete address
  • Nonexistent address
  • The addressee has relocated without providing a forwarding address
  • Refusal of the package by the addressee
  • Failure to pick up the package from the local post office
  • Absence of the customer during the delivery attempt or failure to retrieve the item from the postal facility
  • Unpaid duties or taxes (for international shipments)

Please be advised that EMARKT disclaims responsibility for packages returned due to any of the aforementioned reasons. Should your package be returned, we will reach out to resolve the matter. Any additional shipping costs resulting from the return of the package may be borne by the customer.

We thank you for choosing EMARKT and trust that your shopping experience will be both seamless and satisfying. Should you have any inquiries or require further assistance, please do not hesitate to contact our dedicated customer service team.